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Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

edwardjohnallen_73203
New in Town
Posts: 1
Joined: September 20th, 2017 1:40 am

Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

Postby edwardjohnallen_73203 » September 20th, 2017 1:45 am

Hi
The audio feed stops playing randomly without any kind of other issues (like poor internet feed etc.) and it happens on average once / twice per lesson.

The only way to get the audio to restart is if I reload the browser tab, but them the audio feed goes back to the start, I lose my place on the copy, and well...it gets frustrating!

I'm using the latest version of Chrome, on a good spec PC, and not having this problem in any other application or site.

Are there are fixes for this glitch please?

Thanks in advance

lena_72836
New in Town
Posts: 7
Joined: July 11th, 2016 4:47 am

Re: Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

Postby lena_72836 » September 27th, 2017 2:10 am

Hello Edward,

Thank you for posting.
We are sorry to hear that you're experiencing issues with the feed.

Please send us a mail to mentioning your user ID, the issue and the type of device you are using.

Sincerely,
Lena
Team SpanishPod101.com
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