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Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

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edwardjohnallen@gmail.com
New in Town
Posts: 1
Joined: September 20th, 2017 10:40 am
Location: Cochrane, Alberta, Canada.

Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

Postby edwardjohnallen@gmail.com » September 20th, 2017 10:45 am

Hi
The audio feed stops playing randomly without any kind of other issues (like poor internet feed etc.) and it happens on average once / twice per lesson.

The only way to get the audio to restart is if I reload the browser tab, but them the audio feed goes back to the start, I lose my place on the copy, and well...it gets frustrating!

I'm using the latest version of Chrome, on a good spec PC, and not having this problem in any other application or site.

Are there are fixes for this glitch please?

Thanks in advance

lena@innovativelanguage.com
New in Town
Posts: 7
Joined: July 11th, 2016 1:47 pm

Re: Audio feed randomly stops playing. (Won't restart till browser tab reloaded)

Postby lena@innovativelanguage.com » September 27th, 2017 11:10 am

Hello Edward,

Thank you for posting.
We are sorry to hear that you're experiencing issues with the feed.

Please send us a mail to contactus@spanishpod101.com mentioning your user ID, the issue and the type of device you are using.

Sincerely,
Lena
Team SpanishPod101.com
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